EPPIC (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we handle the personal information you provide when contacting us through our website.

1. Who We Are

EPPIC is operated by Sascha Epp, registered as a sole proprietorship in Luxembourg (entreprise individuelle).

Business name: EPPIC
Owner: Sascha Epp
Address: 5, rue des Tondeurs, L-9570 Wiltz, Luxembourg
Email: info@eppic.art
Website: www.eppic.art

2. Data We Collect

When you fill out our contact form, we may collect the following personal data:

• First and Last Name

• Email address

• Phone number (if provided)

• Category of interest (custom art, art framing, …)

• Preferred language of communication

• Preferred channel of contact

• Any information you choose to include in your message (artwork preferences, requests, …)

We do not use Google Analytics or any tracking/marketing tools.

3. How We Use Your Data

We only use your personal data to:

• Respond to your inquiry.

• Discuss and create custom artwork as requested by you.

We do not use your data for marketing purposes, and we do not sell or share it with third parties except if necessary to fulfill your request (e.g. payment or delivery).

4. Legal Basis

Our legal basis for processing your data is:

• Your consent, when you choose to contact us.

• Performance of a contract, if your inquiry results in an order.

5. Data Retention

We keep your data only as long as necessary to respond to your inquiry and, if applicable, to complete your order.
Legal obligations (such as invoices) may require us to keep some data for up to 10 years.

6. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Withdraw your consent at any time.

• File a complaint with the Luxembourg CNPD.

You can exercise these rights by contacting us at info@eppic.art.

7. Cookies

Our website does not use Google Analytics or marketing cookies. Only basic technical cookies may be used by our hosting provider to ensure the site works properly.

8. Updates

We may update this Privacy Policy from time to time. The most recent version will always be available on our website.